Privacy Policy
Last updated: December 2025
RRT AI ("we", "our", or "the Company") respects and is committed to protecting your privacy. This Privacy Policy explains how we process your personal information and your related rights when you visit our official website or use our services.
1. Information We Collect
We collect information based on the principles of lawfulness, fairness, and necessity:
- Information you provide: when you contact us via forms, register an account, or subscribe to updates, you may provide your name, email address, company name, phone number, and other contact details.
- Information collected automatically: when you browse our website, we may use cookies or similar technologies to collect your IP address, browser type, operating system, visit duration, referral domain, and click behavior on pages.
- Service interaction data: when using AI-related services, we may record non-sensitive interaction logs for model optimization and technical troubleshooting.
2. How We Use Information
We use the information we collect for the following purposes:
- Service delivery and improvement: operate, maintain, and improve website functions and AI performance.
- Communication: respond to inquiries, provide technical support, or send important service notices.
- Security: detect and prevent fraud and protect system security.
- Legal compliance: meet applicable legal obligations or respond to lawful requests.
3. Cookies & Tracking Technologies
We use cookies to enhance your experience, such as remembering your preferences. You can refuse cookies through your browser settings, but some website features may not function properly.
4. Data Sharing & Disclosure
- Third-party services: we do not sell your personal information. We may share necessary data with partners (e.g., email delivery providers, cloud storage vendors) only when required, and such partners are bound by legal and contractual obligations.
- Legal requirements: we may disclose information when required by law or to protect the legitimate rights and interests of RRT AI.
5. Data Security
We use industry-standard protections such as SSL/TLS encryption and physical safeguards to protect your data. However, no internet transmission or electronic storage method is 100% secure.
6. Your Rights
You have the following rights regarding your personal information:
- Access and correction: request details of the data we hold about you and ask for corrections.
- Withdraw consent: contact us at any time to withdraw your authorization for data processing.
- Deletion: under certain circumstances (e.g., service termination), you may request deletion of your personal information.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes may be notified via website announcements or email. We recommend checking this page periodically for the latest information.
8. Contact Us
If you have questions, suggestions, or would like to exercise your rights, please contact us at: hello@rrtai.com